The Homeless Service Provider Training Institute

Our mission is to equip case managers and frontline staff with practical, evidence-based skills to effectively support individuals and families experiencing homelessness. Through comprehensive training opportunities, you’ll gain the tools and knowledge needed to create meaningful impact in the lives of those you serve.

Start building your expertise today — enroll now and take the next step in mastering the art of helping others.


Training Topics Offered

Current Trends in Substance Misuse 2025

 Equips professionals with the latest insights into substance misuse, focusing on emerging challenges, evolving risk factors, and effective responses. Includes research, policy updates, and best practices for prevention, intervention, and treatment.

1 CEU

De-escalation Techniques for Helping Professionals 2025

Provides practical strategies to recognize, prevent, and safely respond to escalating situations. Covers communication techniques, trauma-informed approaches, and tools to reduce conflict and support individuals in crisis.

1 CEU

Self-Care for Helping Professionals 2025

Focuses on practical self-care strategies to support professionals’ well-being. Explores tools to manage stress, prevent burnout, and maintain resilience for effective and compassionate care.


1 CEU

Sensitivity Training for Helping Professionals 2025

Strengthens cultural awareness, empathy, and inclusive practices. Teaches approaches to better understand diverse experiences, reduce bias, and foster respectful, person-centered care.

1 CEU

Trauma-informed/Responsive Care 2025

 Introduces key principles of trauma-informed and responsive care, emphasizing safety, trust, and empowerment. Provides strategies to recognize trauma’s impact, avoid re-traumatization, and promote healing and resilience.

1 CEU

Harm Reduction

Participants will develop a clear understanding of Harm Reduction theory, learn practical ways to apply this approach within their own work, and demonstrate accurate knowledge of how Harm Reduction principles connect to services for individuals experiencing homelessness.

1.25 CEUs

Housing First Training

Participants will gain a solid understanding of the Housing First model and learn practical ways to integrate its principles into homeless service delivery systems.

1.25 CEUs

Professional Boundaries Training

Attendees will explore the various types of boundaries and learn effective strategies for setting and maintaining them appropriately.

1 CEU

What's included?

Practical Integration

Trainees will learn how integrate the concepts and strategies they learned into their respective practices to create a more holistic environment of care 

Certified Trainers

We guarantee you an exceptional experience with flexible learning paths and professional guidance

Video Conferencing

Trainees will access high-quality self-paced training sessions through desktop and mobile

Certificate of Completion

Trainees will earn a certificate of completion after each training session

CEU Credits

Continuing Education Credits are
offered for Social Workers upon request

Post Training Assessment 

Post-training assessment is offered after each training session to access how well trainees are understanding the materials they are presented

Handouts, PPTS

Trainees will have access to handouts and PowerPoint Slide Handouts to supplement  their learning. 

Benefits of our training program

Practical approach

Our training is designed to provide skills in a practical approach. Our trainees' success is our best asset in showing the quality of our training.

Human Services Oriented

Concepts & strategies shared and knowledge earned permits our trainees to immediately integrate their learning into their daily work and start offering their services at any human service agency.

For your career

Whether you want to improve your engagement with your client population or grow as a professional our trainings help!

Meet our trainer

Rob Henderson
Rob Henderson is a dual-licensed recreation therapist and addiction counselor specializing in behavioral health service delivery, private practice, and professional training. With experience in clinical, administrative, and academic roles, he has served communities across the South and Mountain West. Rob is president and co-founder of four behavioral health organizations, including A.R.E. Therapy, RITE Trainings, Recovery Park Homes, and the Foundation 4 Therapeutic Recreation. An avid outdoorsman and backcountry guide, Rob enjoys sharing his love of nature and music with his wife, Heather, and their family.