The Homeless Service Provider Training Institute
The goal of the Homeless Service Provider Training Institute is to provide training opportunities on evidence-based practices and professional skills for case managers and other frontline staff who serve individuals and families experiencing homelessness.
Master the art of helping others.
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The Homeless Service Provider Training Institute is supported in part by a grant from Clark County, NV
Training Topics Offered
Professional Boundaries
Trainees will learn about the types of boundaries and the importance of establishing and following agency and field guidelines for appropriate boundaries.
1 CEU
1 CEU
Cultural Diversity & Inclusion
This training explores stereotypes, prejudice, and discrimination. Additionally, tips for inclusive language, actions, and creating and maintaining an inclusive environment of care will be reviewed
1.5 CEU
1.5 CEU
Trauma-Informed Care
Trainees will gain a deeper understanding of the variety of traumatic stressors and long-term effects of Adverse Childhood Experiences (ACES). Resilience factor and resilience building will be reviewed, exposing trainees to skills that will empower their clients with self-soothing and cycle-interrupting interventions for living more comfortably with the day-to-day experience of acute and traumatic stressors. Additionally, trainees will gain an understanding of trauma-sensitive care, traumatic stressors, and trauma-informed system of care to strengthen an informed base in order resist re-traumatization of clients.
1 CEU
1 CEU
Harm Reduction & Housing First
Trainees will gain an understanding of Harm Reduction Theory and the Housing First Model, and how to incorporate this knowledge into street-based and emergency service settings.
1 CEU
1 CEU
Motivational Interviewing
Motivational Interviewing is a collaborative conversation style that is scientifically proven to strengthen a person's own motivation and commitment to change. In this condensed course, trainees will learn the theoretical principles and techniques of Motivational Interviewing.
3 CEUs
3 CEUs
De-escalation & Personal Safety
The basics of de-escalation will be explored as well as personal safety and how Universal Trauma Precautions influence de-escalation effectiveness
1.5 CEU
1.5 CEU
What's included?
Practical Integration
Trainees will learn how integrate the concepts and strategies they learned into their respective practices to create a more holistic environment of care
Certified Trainers
We guarantee you an exceptional experience with flexible learning paths and professional guidance
Video Conferencing
Trainees will access high-quality self-paced training sessions through desktop and mobile
Certificate of Completion
Trainees will earn a certificate of completion after each training session
CEU Credits
Continuing Education Credits are
offered for Social Workers upon request
offered for Social Workers upon request
Post Training Assessment
Post-training assessment is offered after each training session to access how well trainees are understanding the materials they are presented
Handouts, PPTS
Trainees will have access to handouts and PowerPoint Slide Handouts to supplement their learning.
Benefits of our training program
Practical approach
Our training is designed to provide skills in a practical approach. Our trainees' success is our best asset in showing the quality of our training.
Human Services Oriented
Concepts & strategies shared and knowledge earned permits our trainees to immediately integrate their learning into their daily work and start offering their services at any human service agency.
For your career
Whether you want to improve your engagement with your client population or grow as a professional our trainings help!
Meet our trainers
Kelly Swan
Kelly Swan is an expert on addictive disorders, cultural competencies, behavioral health, and group facilitation. She is committed to assisting community partners and implementing effective and engaging education with the goal of improving standards of care. She is a board member on Southern Nevada Homelessness Continuum of Care (CoC), an active member of the CARE Coalition; a trainer for the Nevada Coalition for Suicide Prevention, Balancing Life Issues; the National Council for Behavioral Health, and a committed community advocate.
Craig Anderson
Craig Anderson is a Licensed Clinical Social Worker and a Certified Prevention Specialist. He has worked in the human services field for over 15 years. His experience has given him wonderful opportunities in direct clinical service, program administration, research, academics and as a national trainer. As a prevention specialist he values the need to find macro level answers to the behavioral issues we face as a society. As a social worker he recognizes the importance of taking an individualistic look at how those issues affect each of us. Craig was introduced to Motivational Interviewing early on in his career and is a member of the Motivational Interviewing Network of Trainers (MINT). He’s had the opportunity to utilize MI in clinical settings as well as in his various supervisory positions.